Licensed nurses and professional caretakers are trained to recognize when an older person, especially a person living with dementia, becomes resistant to assistance with ADLs (Activities of Daily Living). Sometimes, the elderly person in care who has significant personal care needs can be unaware of having any such needs, allowing them to remain resistant to help. This will typically escalate into agitation, frustration, and refusals.
A caregiver knows that agitation and anxiety can be expressed in multiple ways like restlessness, pacing, irritability, refusal for care, etc. Agitation can often occur due to a perceived loss of independence, unmet needs, ineffective communication, or even a sudden change in routine. If life with dementia is accompanied by diminished insight into their condition, this makes it more challenging for individuals to recognize their own needs. Moreover, it can introduce tension, when family members and caregivers intervene and offer assistance that is perceived as unsolicited.
In these situations, licensed nurses and caregivers will usually place emphasis on approach and communication. They remain calm and patient in a reassuring way because they are aware that the individual will often mimic the emotional state of the caregiver. A rushing, frustration, or authoritative tone can often escalate the individual’s resistance, while a gentler, respectful approach will prompt their cooperation.
Professional caregivers make use of positive language and choices, rather than directives, to preserve dignity and control. If, for example, a caregiver wants to say, “You need to wear this!” It would be better to provide two of the most comfortable items of clothing at that time, and say “Would you like to wear this one, or this one?” With an emphasis on choice. They help with emotions by saying things that allow someone to express their frustrations without confrontation, while also providing reassurance. And reminding the person, “I am here for you, and I will be here for you.”
Professional caregivers reduce the triggers by adapting with the environment. They simplify clothing choices, they schedule medical appointments at the right time. They would break down tasks into smaller steps, giving the elderly person plenty of time without the feel of being pressured.. They use slow movements and low tones to help seniors feel safe and trusting.
By combining empathy, patience, and skilled techniques, nurses and caregivers provide senior care in Dubai to help individuals with dementia feel more at ease while still receiving the care they need. This compassionate approach not only reduces agitation but also strengthens trust and cooperation in daily care routines.
Author
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Sony Thapa is a DHA-licensed registered nurse in Dubai, currently serving as a dedicated home care nurse with JPR Home Health Care. She specializes in elderly care, offering compassionate, respectful, and patient-centered nursing support to seniors in the comfort of their homes.
Originally from Nepal, Sony completed her Diploma in Nursing in Kathmandu in 2016. With nearly a decade of hands-on experience and a strong grounding in geriatric care, she joined JPR Home Health Care in March 2025 and quickly became a trusted presence among families seeking dependable care for aging loved ones.
Sony’s expertise includes assisting with daily living activities, chronic disease monitoring, post-hospital rehabilitation, medication management, and fall prevention. Her calm demeanor and gentle communication style make her especially effective with seniors who may be coping with dementia, mobility challenges, or emotional vulnerability.
She follows strict DHA guidelines while bringing a deeply human touch to every patient interaction, always ensuring safety, hygiene, and dignity come first. For families navigating the complexities of elderly care at home, Sony provides both peace of mind and professional excellence.
DHA License
License Number: 98504622-001
DHA Profile: https://services.dha.gov.ae/sheryan/wps/portal/home/medical-directory/professional-details?dhaUniqueId=98504622